Frequently Asked Questions

About Craft & Rare

Craft & Rare sells excellent liquor at amazing prices.

Where can you ship products?

Currently we ship to certain states in United States. We do not ship to AL, AK, AR, CO, DE, FL, HI, IA, ID, KS, KY, LA, MA, MN, MD, MS, NC, ND, NH, PA, SD, TX, VA, WA or WI.

Should I ship to my home or work address?

We strongly encourage you to ship to your work address, as an adult 21 years of age or older must sign for the product upon delivery.

How does Craft & Rare membership work?

Craft & Rare membership provides free shipping and additional benefits on Craft & Rare purchases for the duration of the membership.

What are Lowest Web Price, C&R Member Price and C&R Non-Member Price?

Lowest Web Price: We identify lowest web price from stores in United States that actually ship to New York and add shipping cost to that price, to determine Lowest Web Price. Prices can be checked using online resources such as Wine Searcher, 1000 Corks and others.
C&R Member Price: Price available to Craft & Rare members.
C&R Non-Member Price: Price available to all Craft & Rare members + $14.99 Shipping Fee

When can I expect my order to arrive?

You order takes 1-3 days to process. Actual delivery times are 4-8 days from the day of order.

If I have a coupon code or a gift card number, where can I enter it?

You can enter the coupon code or gift card number on the shopping cart page.

Can I make changes to my order?

You can make changes to an order by contacting us as soon as possible after placing an order. Once an order has been shipped, it will not be possible to cancel the order.

How do I purchase a gift on Craft & Rare?

Ordering gifts is very easy. Simply enter the recipient's name and shipping information during the checkout process. You can provide additional instructions or gift message during the checkout process as well.

Can I return my order?

Unfortunately, we don't allow returns unless you receive incorrect or damaged products, in accordance with applicable law. Craft & Rare memberships are not refundable once purchased.